About us:
Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/ Job Title: Account Executive - Enterprise (US Market)
Location: Bangalore (Onsite)
Work Type: Full-time
Responsibilities:
- Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers
- Provide recommendations based on a customer’s business needs and usage patterns
- Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
- Collaborate and work with different members of the Accounts team (Technical Account
- Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
- Educate customers on the value of Skit in a thoughtful way
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
- Report directly to the Head of Enterprise Sales
You Will Do This by:
- Partnering with internal resources to drive additional value and expertise educating customers on the value of our products in a consultative way
- Generating pipeline that leads to closed revenue and quota attainment
- Selling on value and return on investment vs. technical functionality
- Building credibility and trust while influencing buying decisions
- Uncovering business initiatives and pain points to map back our solutions across multiple industries
- Creating demand by uncovering business problems and matching them to our solution
- Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
Requirements:
- 3-7 years of experience in closing full-cycle large-ticket SaaS deals (>$100K ARR)
- Minimum 1-2 years of experience selling SaaS solutions in the North American region (>$100K ARR; recent experience preferred)
- Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement
- Enjoy collaborating with internal sales teams like Solutions Engineers and Customer Success Managers
- Have background in global engagement across multiple lines of business and broadening product support within an organization
- You are an expert storyteller, effectively developing relationships with senior managers and the C-suite
- Understanding of Customer experience platforms (preferred)
- Collections market experience a plus
Skit’s Investment in You:
- Week-long product boot camp
- Fast Ramp mentorship program
- Weekly 1:1 coaching with your leadership
- Clear path to promotion with accelerated leadership development programs
- Exposure to executive thought leaders with a passion for living our value